In today’s academic environment, WhatsApp has become a convenient communication tool between students and faculty. However, convenience should never override professional etiquette, especially in a career-oriented field like Hotel Management.
The student–teacher relationship may be friendly, but it is not informal. Respect and professionalism must be maintained at all times. Just because you have your professor’s, mentor’s, or placement coordinator’s number does not mean you can call or message whenever you like. Random calls, late-night texts, or overly casual messages create an unprofessional impression.
It is important to draw clear boundaries between personal and professional communication. WhatsApp communication should be limited to academic, training, or placement-related matters, and messages should be sent only during appropriate hours unless there is a genuine emergency.
Every student must learn how to send a formal WhatsApp message. A proper message should include:
- A polite greeting
- Self-introduction (name and class)
- A clear and specific purpose
- A respectful closing
For example:
“Good morning Ma’am. This is Anjali Deshpande from TY BSc 1. I would like to confirm the reporting time for tomorrow’s campus interview. Thank you.”
Basic WhatsApp etiquette do’s include using proper language, correct spelling, patience for responses, and keeping messages short and relevant.
Don’ts include sending voice notes without permission, using slang or emoji’s, messaging repeatedly for quick replies, or sending vague texts like “Hi” without context.
Remember, the hospitality industry values discipline, respect, and communication skills. Practicing professional WhatsApp etiquette as a student prepares you for workplace behaviour tomorrow. How you communicate digitally speaks volumes about your attitude and professionalism.